How to Capitalize on Consumer Engagement

NeilsonMarketing_CapitalizeonConsumerEngagement

The best way to capitalize on consumer engagement involves mastering social media marketing and knowing how to use it. You must be well-versed in the mechanics of platforms such as Instagram and Facebook and be familiar with your target demographic’s wants and needs. There are many ways to drum up consumer engagement successfully, but how can you capitalize on that engagement? Capitalizing your consumer engagement might seem like a puzzle in and of itself, but with the right strategy, you can turn clicks into clients.

Integrate Marketing Into Everything

One fundamental mistake in social media marketing is failing to maintain a marketing framework around the content you publish. Whether you’re posting an Instagram story, publishing a blog, or engaging with followers, you should always do so with the intent of making a sale. It doesn’t mean you need to be pushy or aggressive in your sales tactics. On the contrary, the most effective marketing is often the most subtle.

Always Incentivize Conversions

If you’re trying to integrate marketing into your social media content, you must find a way to incentivize conversions. Someone who visits your website or social media channels and decides to follow through with a purchase means you got a conversion. To incentivize this, you should offer opportunities to click through to your website from social media and include calls to action on all of the content you post. It can help keep your company and its services at the forefront of customers’ minds while browsing your social media.

Demonstrate Your Unique Value

Social media is also an excellent platform for demonstrating the value of your products and services. Through your profile, you can organically share stories from clients and other stakeholders who have benefitted from your brand. It is conducive in an industry such as insurance, which relies mainly on customer ratings and feedback to attract new clientele.

You can help your business stand out from the rest by demonstrating that you offer value other insurers don’t. Use photos, videos, and text to communicate this with your followers.

Turn Followers Into Customers

The most significant goal of social media marketing should be to turn followers into customers. It is the part where you capitalize on engagement and turn it into revenue. To do so, you should focus on reciprocation. It is an underrated strategy for garnering business from social media channels. When you receive incoming engagement from followers, it’s essential to reciprocate the engagement and forge a connection through your platform. This connection can then turn into a relationship, and a relationship is the foundation of business. Use all of the tools that social media gives you to achieve this.

About Neilson Marketing Services

Since 1988, Neilson Marketing Services has been implementing innovative marketing solutions and strategies for our clients in all areas of marketing. Contact us today at (866) 816-1849 to put our talent, expertise, and vast resources to work for you. Let’s make things happen, together!

Written by:

Jeff Neilson

Co-founder of Neilson Marketing Services and ProgramBusiness.com, Jeff has 30 years of experience in the insurance industry putting his expertise to work for P/C agencies, MGAs/MGUs, wholesalers, E&S brokers, and program administrators nationwide.

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